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Archive for January, 2010
See How Easy It Can Be?
Wednesday, January 27th, 2010What You DON’T Say CAN Help You!
Thursday, January 14th, 2010TRY REVERSE PSYCHOLOGY!
To think that you can “Think ahead” for every potential client that comes along is not only a recipe for disaster, but is also, at the very least, impossible. Trying being who you are as a business and not saying anything. Put ALL of your efforts toward making sure that when potential new clients approach you that you are damn prepared to be exactly who they have been looking for.
I just discovered REVERSE PSYCHOLOGY MARKETING, by Indrajit Sinha and Thomas Foscht. Here are some excerpts from the book. What an amazing modern philosophy:
DISCLAIMER- This book is not about engaging in the blame-and-praise game for the so-called winners and losers of the current business environment.
Traditional marketing is now being turned on its head… The ideas of marketing and branding strategy that passed for conventional wisdom before do not hold true today. A small but growing number of innovative firms have adopted radically new and differentiated approaches based upon reverse psychology marketing, reflecting a clear and unmistakable change in the global culture. In this era of globalization and the Internet the consumer is behaving in a radically different way and is no longer susceptible to the timeworn ploys of push marketing.
The present times call for a new game – one that strays from the prescriptions that traditional marketing theory holds dear, indeed that sometimes works in a way that is counter to it (what the authors call ‘anti-marketing’) and that lays focus on network-building and ‘pulling the customer’ above all else. Many experienced hands in corporate boardrooms are oblivious to these shifting sands and evolving trends, and are paying the price as a result.
This book, supplementing ideas and insights with numerous engaging and topical anecdotes, will show you how to understand and connect with this change.
‘Don’t run after customers, let them discover you instead…’
Shops without signs, brands with no advertising, tourist resorts that actively shun publicity, ’slow food’ restaurants, and plain-looking models are but a few of the present-day developments that can bemuse observers who learned their marketing from the MBA ‘bibles’. Today there are firms that don’t claim to satisfy their customers, adopt a ‘take it or leave it’ attitude, and still attract a following. Others act as ‘nanny marketers’ dictating what customers can or can’t have and still have buyers come in droves.
This book shows why these developments are taking place and why they are proving to be successful. It points out the flaws and fallacies of conventional marketing thinking and how that has led to the self-destructive practice of over-marketing. It highlights the present marketing zeitgeist and how brands like Coach, Samsung, BAPE, Tchibo, Red Bull, and Pout have understood it better. In many industries the middle market is hollowing out creating a ‘Wal-Mart and Ferrari’ type of situation. The book offers prescriptions and insights to cope with the changing business dynamics to establish authenticity and a dedicated customer network.
In keeping with the spirit of this book, the authors have not sought outside endorsements.
OK, So NOW What? 5 Great (NET)Working Resolutions.
Tuesday, January 5th, 2010
1- Get Out of Your Comfort Zone
Remember when Facebook was just one of many niche communities popping up and competing for our attention? Sometime in 2010, Facebook will surpass 400 million registered users worldwide, though the notion of “Facebook fatigue” is being circulated (probably wishful thinking by some of their competitors). Yet there are still plenty of social networking sites and communities that cater to more focused targets that we, as marketers, cannot ignore. YOU NEED TO BE OUT THERE (NET)WORKING!
2- Be a Better Listener
Sometimes talking less and listening more can provide greater value to an overall marketing strategy. Whether you engage them or not, customers and potential customers are talking about your brand and products in online communities.
Understanding what they are saying and where will help you to make a more informed decision about how to interact. Involve community members in your process, be willing to put some control in their hands and listen to the feedback from your “virtual focus group.”
3- Think Global. Act Local.
Social communities dominated our computer screens in 2009. But 2010 could be the year that both new and existing technologies will take over our smartphone and PDA screens. Just a year ago, only a handful of early adopters were talking about the potential of Twitter as a marketing tool. Now look where we are!
4- Do Good for Your Fellow Man
As you plan for 2010, keeping your bottom line in mind is obviously important. But what if you can meet your objectives AND do some good in the community at the same time? Many companies and brands already have existing philanthropic programs, but tying it to social and partnering with your customers can amplify and maximize the measurable impact of your contribution. Step out.
5- Get Back to the Gym
Okay, so this one has nothing really to do with marketing, but if your holiday was anything like ours, the cookies, candy and other sweet treats were always around and, well, you’re a little rounder as a result. Next year, please just send virtual cookies and help us cut back on the calories.
Honorable Mention(s)- Lighten the Hell Up!!! and Be More Supportive of Others
‘Nuff said?
Good luck with these… and of course, if you have any trouble adhering to our resolutions, feel free to give us a call. Happy and healthy New Year to all!

